INFORMATION REGARDING CORONA RESTRICTIONS
Topical information per 19.05.2020 at. 1. P.M.
On Friday, May 15, 2020, the Ministry of Foreign Affairs issued an extended travel advice that applies to all trips from foreign countries until August 20, 2020. At the same time, the Ministry of Foreign Affairs announces that a new assessment of travel advice in the Nordic countries will come by June 15 and to neighboring European countries by 20. July.
We understand that there is a great deal of uncertainty surrounding this advice, and that the wording can create unpredictability among our customers. we are sorry about that, but asure you that all customers affected by these cancellations will be contacted by us in priority order by email. Here you will get information about the cancellation and the opportunities and rights you have as a customer according to The Package Travel Act § 22. We will monitor the situation and contact all customers who have arrival date 14 days away to offer you to change dates of your trip or to get a voucher refund. In other words, you do not need to contact us - we will contact you!
Contact Din Tur
We understand that many will contact us about their travel within 2020. Due to high pressure on our telephone lines we recommend that you mail your request to office@dintur.no. We also ask that under these special circumstances, we must prioritize and help customers who have booked travel in the near future. Our opening hour is 8 A.M. – 3:30 P.M. (Monday to Friday).
Where to find more information and travel rules
As advice is frequently changing please make sure you always check the latest updates about traveling to Norway at, The Ministry of Foreign Affairs.
For full information relating to coronavirus please visit the https://www.fhi.no/en/id/infectious-diseases/coronavirus/ for more information on the risks and advice on the preventative measures. We advise you to keep up to date with Government advice.
We’d like to reassure you that we are continuing to closely monitor the situation regarding COVID-19 (Coronavirus)!